The Customer Experience of the Internet of Things

At the end of the day, the success of the Internet of Things will not be about the “things” at all, but the customer experience it enables. The entertainment and sports industry is setting the pace using IoT to enable a personalized sensory experience for every fan. See the demands for IoT and the connectivity industry from the view of the “raving fans” of the future in this unique keynote presentation by Don Szczepaniak, EVP, Sensory Solutions Group of Panasonic Enterprise Solutions.