TIA's Glossary of Telecommunication Terms

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busy hour

In a communications system, the sliding 60-minute period during which occurs the maximum total traffic load in a given 24-hour period. (188) Note 1: The busy hour is determined by fitting a horizontal line segment equivalent to one hour under the traffic load curve about the peak load point. Note 2: If the service time interval is less than 60 minutes, the busy hour is the 60-minute interval that contains the service timer interval. Note 3: In cases where more than one busy hour occurs in a 24-hour period, i.e., when saturation occurs, the busy hour or hours most applicable to the particular situation are used. Synonym peak busy hour.

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