Don Szczepaniak, EVP, Sensory Solutions Group at Panasonic Enterprise Solutions talks with Abe Nejad of TIA NOW about the depth of what the communications infrastructure industry is working on, and how that impacts end users for an effortless and seamless experience. Szczepaniak also talks about expectations by stadium owners for fan engagement and what types of data they find valuable.
Don Szczepaniak
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At the end of the day, the success of the Internet of Things will not be about the “things” at all, but the customer experience it enables. The entertainment and sports industry is setting the pace using the Internet of Things to enable a personalized sensory experience for every fan. See the demands for IoT and the connectivity industry from the view of the “raving fans” of the future.