Cities and Citizens as Customers, with AT&T's Mike Zeto

What is a Smart City? And what unique challenges are met when cities and citizens become customers? Mike Zeto, GM and Executive Director of AT&T Smart Cities, discusses what makes making cities "smart" - a broad and complex challenge. From departmental and budgetary intricacies, to defining the types of services residents and businesses will need, we discuss the wide-ranging impacts and opportunities smart cities will have on the ICT sector.